FaQs. General Information
How we can purchase from the website ?
Firstly you need to create a account and wait for approval after we approve your account then you will be able to check product page and prices. Then you have to login the account.
Now its time to add your products in cart and proceed for checkout, then select a payment method and done the payment.
how return works ?
We take pride in providing our customers with high-quality products, but we understand that sometimes a return is necessary. Our return policy is designed to ensure a fair and smooth process for both parties.
To make a return, please note that the item must be in its original packaging, just as we provided it to you. items with improper packing will not be accepted. Our team carefully inspects all returns to ensure that they meet our standards.
In addition, returns must be made within 30 days of purchase to be eligible for a refund or exchange. Please keep in mind that the customer is responsible for the shipping fee for the return.
We value our customers and want to make the return process as hassle-free as possible. If you have any questions or concerns about our return policy, please don’t hesitate to reach out to our customer service team.
is the payment method is safe on this site ?
We understand that a smooth and secure payment process is essential for our customers, which is why we offer various payment options to suit your needs.
We accept payment through Visa, Intact, Mastercard, and other major credit and debit cards. Our website uses industry-standard encryption to ensure that your payment information remains secure during the transaction.
If you prefer to pay through other methods, please contact our customer service team, and we will do our best to accommodate your request.
can we get digital picture for the product ?
Customer has to purchase the product and can request the picture after the purchase from our admin coordinator.